Customer Experience Manager
Kyiv
Overview

We are looking for a Customer Experience Manager to join our friendly team. It’s a good opportunity to start your career at fast-growing international company.

Responsibilities
  • Meeting and greeting potential clients at the airport/office;
  • Reception and processing of incoming/outgoing e-mails/chats;
  • Clients’ and employees’ requests processing;
  • Providers research & tendering;
  • Accommodation booking, transfer arrangement & maintenance;
  • Support in team buildings (execution & organization);
  • Lunches & coffee breaks arrangement;
  • Working with document flow;
  • Interaction with all departments and offices of the company;
  • Handling ad hoc duties.
Requirements
  • Upper-Intermediate level of English (written&spoken) is a must;
  • Proficiency in MS Office (Outlook, Excel, PowerPoint);
  • Friendly and cheerful disposition, positive life attitude;
  • Client-oriented mindset and responsible attitude to work;
  • Excellent communication and interpersonal skills;
  • Strong problem-solving approach and stress resistance.
What we love about Innovecs
  • Medical insurance (health), employee assistance program;
  • Paid vacation, holidays and sick leaves;
  • Gym with own fitness coach, Spa-zone;
  • Team building and a lot of fun to take a break, relax, and give you the freedom to think beyond the next line of code.
Client Description

Innovecs is an American business technology outsourcing company, headquartered in Ukraine. Our Mission is to extend Silicon Valley engineering spirit to create the best software products for our clients all over the world.

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